RCS is available on android devices using Vodafone Message+ & Google Chat.
This new form of native messaging allow consumers to receive much more content rich communications like images, files, locations & booking confirmations.
Statistics have shown that when RCS has been used for marketing purposes it has led to much higher click through rates, engagement & conversions.
Contact a member of the Text Global team to find out more.
WhatsApp business can only be used for delivering service related communications. With over 1.6 billion users of WhatsApp worldwide it is the perfect channel for: –
- Delivery Tracking – Using GPS for live updates
- Two-way Customer Conversations – perfect for support, queries & feedback
- Rich Real-time Notifications – API driven rich media like booking confirmations
- Instant Customer Feedback – Ask for feeback via the same chat