Connecting with customers is crucial for any business. One effective way to enhance customer interaction is through digital engagement hubs. These hubs bring together various communication channels into one place, making it easier to manage customer interactions. Digital engagement hubs...

The communication landscape is evolving with the introduction of RCS (Rich Communication Services) integrated into iOS 18. This new feature aims to enhance how we send and receive messages on iPhones. RCS replaces traditional SMS and MMS, offering a richer,...